Competency Model
Background:
The MHA Program is designed to include all major competencies required for health care management generalist positions, whether early careerist (Resident track) or mid-level careerist (Executive track). The MHA Program Competency Model consists of four (4) domains comprising 17 competencies that align with the MHA Program’s mission of providing “a rigorous competency-based education experience informed by evidence-based practice, faculty scholarship, and service to the community."
The MHA Program Competency Model:
- Health Care Environment and Community (the relationship between health are operations and their communities and local, state, regional, and national organizations and policies)
- Public and Population Health Assessment (Historic, current, and anticipated future characteristics and requirements for health care at local, state, regional, and national markets)
- Delivery, Organization, and Financing of Health Services and Health Systems (Delivery, Organization, and Financing of Health Services and Health Systems)
- Policy Analysis (Creation, analysis, and social or other norms that formally or informally provide guidance for health care delivery)
- Legal and Ethical Bases for Health Services and Health Systems (Laws, regulations, and social or other norms that formally or informally provide guidance for health care delivery)
- Leadership Skills (the motivation and empowerment of organizational resources to achieve a shared vision)
- Ethics, Accountability, and Self-Assessment (Professional and personal values and responsibilities that result in ongoing self-reflection, professional awareness, learning, and development)
- Organizational Dynamics (Organizational behavior methods and human resource strategies to maximize individual and team development while ensuring cultural awareness and inclusiveness)
- Problem Solving, Decision Making, and Critical Thinking (Data, analytic methods, and judgment used in support of leadership decisions)
- Team Building and Collaboration (Partnerships that result in functional, motivated, skill-based groups formed to accomplish identifiable goals)
- Management Skills (the control and organization of health services delivery)
- Strategic Planning (Market and community needs served by defined alternatives, goals, and programs which are supported by appropriate implementation methods)
- Business Planning (Develop and manage budgets, conduct financial analysis; identify opportunities and threats to organizations using relevant information)
- Communication (Verbal and non-verbal communication to effectively convey pertinent information)
- Financial Management (Read, understand, and analyze financial statements and audited financial reports)
- Performance Improvement (Data, information, analytic tools, and judgment used to guide goal setting for individuals, teams, and organizations)
- Project Management (Design, plan, execute, and assess tasks and develop appropriate timelines related to performance, structure, and outcomes in the pursuit of stated goals)
- Analytic and Technical Skills (the successful accomplishment of tasks in health services delivery)
- Systems Thinking (Interrelationships between and among constituent parts of an organization)
- Data Analysis and Information Management (Data, information, technology, and supporting structures used in completing assigned tasks)
- Quantitative Methods for Health Services Delivery (Economic, financial, statistical, and other discipline-specific techniques needed to understand, model, assess, and inform health care decision making and address health care questions)